The South African government offers the SASSA Relief of Distress Grant (SRD 350) and my beneficiaries struggle to get an OTP pin. In this grant, the government, through social welfare, gives R350 to South African citizens who do not have any form of income and do not receive any other grants from social welfare. This also includes refugees and Asylum seekers.
During the application for this SRD 350 grant, you will be asked to enter your OTP pin and more often, people struggle to get the pin. Here are the steps you need to follow nto quickly get your OTP pin.
What is an OTP pin
OTP stands for One Time Pin. this is a system-generated pin that you can only use once, and it expires. This pin will be sent to you through phone or email to make sure that you are the one using your SASSA accounts. For some time now, OTP pins have proved to be perfect security for many South Africans who are SASSA registered.
Steps to get a SASSA OTP pin
- Visit the SASSA SRD website.
Click the website link here > SASSA SRD website. On the website, you will see guidelines and requirements for applying for a SASSA account.
- Chose your category on the website
On the website, you will be provided with options that best describe you, e.g. refugee, Asylum seeker etc. You choose a category you belong to and continue with the application process.
- Insert your phone number.
You will be asked to provide your email address or phone number, enter the requested details and make sure that your phone is on; if you prefer email, make sure you are online. It is highly recommended to use your email that you have control over even if you move location.
The phone number must be a 10-digit number without spaces e,g 0XXXXXXXXX
- Check your cellphone for an OTP pin.
After entering your phone number and submitting, you will receive a text message with the OTP pin on your phone. Ensure your network is vital to avoid delays in receiving the OTP pin.
- Copy and insert the OTP pin on the website.
Copy the OTP pin you received on your cellphone and paste it into the section provided on the website to continue with your application process. Make sure to copy the correct 6-digit OTP pin you on your phone. Avoid mistakes once you have used the OTP pin; otherwise, you will need a new one.
- Read the Declaration and consent form.
After entering the OTP pin, you will be directed to the declaration and consent form. This form gives you the requirements and terms of the grant you are applying for. If you agree to the information on the paper, you click YES and proceed; if you don’t agree, then you click. NO, and that will end the application process.
Fill in the personal information.
If you click YES, you will be directed to the Personal information form, and you will fill the form and click.
- Use the drop-down menus indicated with and calendar to select your answers where available.
- Make sure your file number is correct before submitting
- Alternative number: If the cellphone provided at the beginning of the process does not belong to you, SASSA will use this alternative number to contact you.
- The Submit button will only be active if all the mandatory fields (*) are populated.
- Complete the application
After filling in the personal information, you will be directed to the confirmation page. Take note of your 6-digit Application ID, and it should be used when
communicating with SASSA together with the File number.